• According to the Distance Selling Act (FernAbsG) 361b BGB § § 3 and the customer has the right, within 2 Weeks to return the goods. To avoid any misunderstandings or annoyances is a telephone or. Commanded email inquiry and requested. The period begins with the receipt of goods, to meet the deadline, timely dispatch. At a value up 40,00 Euro has consumers will bear the cost of returning full.